Top 561 Reviews From Legit Discount Tire Buyers (2024)

PricePunctuality & Speed

I can always depend on the service from Discount Tire. They have always been the best price, best service and quick results when needing a tire patch. Thank you for your service. Discount Tire Downey.

I had low air pressure twice and went to Discount Tire to get it checked. Neither time did anybody notice that there was a branch pushing against the tire that kept getting low. Finally, the tire blew and I brought my vehicle to the closest Discount Tire location. I purchased four new tires and they still did not notice the branch pushing against the tire when they changed all four tires. I took my car to somewhere else to get oil change and inspection and I told them that it was squeaking, and they found the branch that would have destroyed my brand new tire had it been left there. I am absolutely disgusted.

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Punctuality & SpeedStaff

I'm not sure whether my complaint is a complaint or not, just an interesting occurrence. I bought 4 tires from the Abercorn location for my wife's car. Young man at the desk was friendly and helpful. He helped me to make a good choice. Car was taken in the back pretty much at the indicated time. The interesting comes into play when the car was returned. Another young man lets me know that everything is good to go and all 4 tires have been aired up and are at correct pressure. I happily got in the car and drove off. The first odd thing to get my attention was that the radio station was on an odd Sirius station. I said initially, not my car, I'm not really in it, but I know what my wife listens to and where the radio was, didn't know her car could pick up Sirius, doesn't use it when I'm in the car. I drop her car off to her and get in my own. She arrived home later in the day to say car rides better, but the low tire pressure light is on. I check pressures myself and none on the 4 tires have the same pressure.

Staff

I've had a couple of bad experiences here but as a whole I've had more great experiences. They are extremely knowledgeable, professional, and polite. Usually my issues have been more on their shipping company FedEx but Discount Tire itself at least tries their best to correct problems.

Customer ServicePriceStaff

Be careful when offered the Repair/Replacement Certificate because the price varies depending on who is at the counter. Case in point: I went to get 2 tires replaced in The Colony, TX. The clerk quoted a price for the certificate/warranty and said he'd given me a discount. I gladly accepted it. But then I overheard him quoting a much cheaper price to another customer, who was buying the EXACT same tires. I asked the customer and she confirmed the price she received; it was HALF of what I was charged and she was told it was the "regular" price. After that I requested a refund! I called a friend who's also a customer there and he was given a completely different price too. I'm very disappointed by this, because I'm a long time customer of Discount Tire and have trusted them with my tire needs for many years, only to be scammed like this!

Customer ServicePrice

First I have been a loyal customer for 30 years. My last 4

Customer ServiceStaff

Her rim holes became oblong and after 15 calls between myself and husband, numerous trips up to Shelby Township, Mi, half off the bill, wrong rims ordered/taken by mistake through delivery driver, offer us new rims....but NEVER call you back to make it right and constantly have to chase the company to make it right. Done! I want the factory Jeep rim you screwed up that was ORIGINALLY on the car. We asked for tires. Not this whole debacle of replacing a rim that was totally FINE when we brought it in but now HAS to be replaced because the Jeep doesn't look right with a rim you gave us as a loner. Can corporate help??

I had a worse experience at this location and won't recommend to anyone. I believe there is a need for improved coordination between walk-ins and scheduled appointments to ensure a smoother and more efficient customer experience. They didn't check tire pressure properly and filled improper air in tires.. Also they lost all air caps ..

Installation & SetupPrice

Firstly, the discount is only about 10.00 from Walmart Tire price. They make you wait a LONG time before install is complete. They then throw a price at you and RUSH you through the sale. They throw in unnecessary expensive add-ons that are not needed. I do not trust them and do NOT recommend Dealing with them. There are plenty other tire distributors out there. Also, judging by some other reviews, they give you a hard time when you need a warranty adjustment. I have had very good results dealing with Mavis for tires and they prorate my cost on new tires if the tires don't last the warranty period. Mavis is HONEST. Discount Tire is NOT.

Installation & SetupCoveragePricePunctuality & Speed

I bought 4 new tires from Discount Tire. Within 2500 miles one of the tires developed a bulge in the sidewall. When I took it back to the store they blamed it on my tire and said I'd run into something. The scam is they have a "warranty" that would have covered what I consider to be a manufacturer defect. The warranty increases the price of the tire by 33%. I didn't run over anything out of the ordinary and nothing that would have caused a bulge in the sidewall. In 40 years of buying a tires I've never had a problem with a sidewall like this. Being blamed for causing the problem didn't make me feel any better about the company. In their favor the installation was quick. I won't be going back to Discount Tire.