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Electronic Arts Inc. is an American video game company headquartered in Redwood City, California. EA develops and publishes games under several labels including EA Sports titles FIFA, Madden NFL, NHL, NCAA Football, NBA Live, Battlefield, Need for Speed, The Sims as well as newer franchises such as Crysis, Dead Space, Mass Effect, Dragon Age, Army of Two, Titanfall and Battlefront Star Wars.
Full Outage Map
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Please let us know what issue you are experiencing with EA Games:
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In the last three months, how would you rate EA Games?
2.27 out of 5 4,407 ratings
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Problems in the last 24 hours
The graph below depicts the number of EA Games reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at EA Games. Are you experiencing issues or an outage? Leave a message in the comments section!
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Most Reported Problems
The following are the most recent problems reported by EA Games users through our website.
Sign in (45%)
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Online Play (35%)
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Glitches (9%)
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Matchmaking (6%)
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Game Crash (4%)
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Hacking / Cheating (1%)
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Live Outage Map
The most recent EA Games outage reports came from the following cities:
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| City | Problem Type | Report Time |
|---|---|---|
 Bourbonnais | Online Play | |
 Mexico City | Glitches | |
 Renage | Sign in | |
 Tampere | Matchmaking | |
| Tampere | Matchmaking | |
 Wellington | Online Play |
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
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EA Games Issues Reports
Latest outage, problems and issue reports in social media:
- EnelyM (@Arabella67) reported
@EAHelp Generating error at the beginning, so what is the solution?
- Mark Welsh (@markwelsh05) reported
@EAHelp Hi, can you please contact me about issues with FIFA 23 freezing start up on my nephews PC. I’ll DM details. Tried for hours to get it resolved
- 🇲🇦 (@n212___) reported
@EAFIFAMOBILE @EAFrance @EA Hello, I completed an offer this morning on the game Mech Arena to get 12 836 gems. But I still haven’t received the reward. I find it unacceptable to treat customers like this.I’m waiting for your reply to solve this problem. #FifaMobile #EA #EAHelp
- James Basbas (@JamesBasbas) reported
@EAHelp my cloud franchise is inaccessible. Can get to others. Same issue that we had a couple weeks ago.
- Tomorrow my friday! (@Cuzzo1978) reported
@EAHelp Hello I haven't been able to access my franchise since 9am yesterday. Didn't have any problems until the Mut update. I have always been hardwired and use Google DNS. I've reset everything on my end and also had it refreshed by my service provider. Still can't access it.
- Z (@_dehart) reported
@EAHelp @EAMaddenNFL Whenever I try to load MUT I get the "our server's cannot process your request error". When I load it on my other accounts it works perfectly.
- Joe (@Relentless_J) reported
So hold up... The servers are down for EVERY SINGLE MODE except for MUT!? What an absolute disgrace @EASPORTS is. Fix the servers! @EAMaddenNFL @EAHelp
- Crazy bullet (@Crazybullet18) reported
@codyken51570747 @EAHelp @Lollipop748 Message Askfixer on Instagram he can fix that within a sec!!
- Fire Sports Takes (@Fire_TakesOnly) reported
@MaddenNFLDirect @EAHelp FIX THE ******* FRANCHISE SERVERS!You ******* clowns
- pixle (@Pixle_ez) reported
@EAHelp i just bought fifa 23 my first fifa ever and i can't even play it online it says i have to reset a password for a account that i never created? Could you fix this my psn: Pixle_ez
- Julian Alvarez (@whippinpimpin) reported
@EAHelp @Lollipop748 I still haven’t been able to login since i’ve opened my presents yesterday
- Michael (@Michael69062588) reported
@EAHelp Why are the madden franchise servers down
- Vin Sinacori (@vincy2112) reported
@MaddenNFLDirect @EAHelp I am still have this issue, do you have an ETA on when I should try again. I keep on getting the error message can not connect to server for my ultimate team on Madden 23.
- River Nesbitt (@NesbittRiver1) reported
@EAHelp @Lollipop748 Hello EA, it is the next day and i’m am still unable to play madden 23 Please fix this.
- John (@John44132719) reported
@EAHelp Your customer service is terrible. With how much money you bring in, you should be able to respond to inquiries from your customers.
- Rob (@RobbyRyan108) reported
@MaddenNFLDirect Fix cloud franchises @EAHelp
- Crazy bullet (@Crazybullet18) reported
@GoatStatusProAm @EAHelp Message Askfixer on Instagram he can fix that within a sec!!!
- Kyle Danler (@BigFeb1234) reported
@MaddenNFLDirect @EASPORTS_MUT @EAHelp is the issue with the extra large presents gonna get fixed. I opened mine after the servers went live on Christmas morning and got 85 overalls out of the extra large.
- Mikeyne (@Mikeyne1) reported
@EAHelp why is the winter wildcards daily log in not updating when I’ve completed the daily log in upgrade sbc’s? Is this a known issue?
- Equalizer222 (@Equalizer2221) reported
@MaddenNFLDirect Madden 23 next gen Franchise servers are still down. Why would you fix half the game servers without making sure everything is fixed? Definitely need to hire new efficient and more professional staff members @EASPORTS @EAHelp
- Bertha Castillo (@BerthaC81230378) reported
@Kidpnuts @EAHelp I had similar issues but it was fixed by Askfixer on Instagram chat them for support
- Bertha Castillo (@BerthaC81230378) reported
@Draco_Brasi @EAHelp If you want a fast help or fix reach out to Askfixer via Instagram
- WMC comin soon! (@WeMajorC) reported
@EAHelp FIX MADDEN SERVERS
- Crazy bullet (@Crazybullet18) reported
@Draco_Brasi @EAHelp Message Askfixer on Instagram he can fix that within a sec
- gifted_glow (@crazylittleglow) reported
@Weeb2g @RSPN_Hideouts @EAHelp I also got an unjustified banned for using an unauthorized software when I use my account on my PlayStation, I was recommended to FORD_CRACK on Instagram by a friend of mine and he recovered my account swift without any further issues he also fix error codes
- **** pump (@dickpump20) reported
@EAHelp @Lollipop748 hello ea u scammed us on presents. fix it otherwise i’m disputing every mut charge and filing suit. it’s fraud.
- Julian Alvarez (@whippinpimpin) reported
@EAHelp still can’t login in to my MUT account and haven’t been able to since yesterday when I opened my presents
- Crazy bullet (@Crazybullet18) reported
@alan_d284 @EAHelp Message Askfixer on Instagram he can fix that within a sec!!!
- Bertha Castillo (@BerthaC81230378) reported
@GoatStatusProAm @EAHelp Bad customer service reach to Askfixer via Instagram for support
- Charlie Burnfin (@burnfin_charlie) reported
@PlayApex is anyone else still having issues lagging out of lobby or matches on PS5? @Respawn @EAHelp
